Simplified Issue, Complaint, and Grievance Management

Coming Soon: Summer 2025

Resolve Workplace Issues with Confidence

Addressing union member complaints requires a methodical and transparent approach from union administration. Union Powered simplifies the process, maintaining records, guaranteeing compliance, and assisting unions in effectively advocating for their members—whether it’s a formal grievance or a minor workplace issue. Easy tracking, automation, and a smooth escalation process allow your union to confidently and effectively handle any issue.

Track and Manage Workplace Issues Effectively

From internal organizational concerns to employer disputes and industry-wide issues, every union encounters a variety of difficulties. Record and monitor all issues with Union Powered’s Issues function, making sure that none are missed.

What You Can Track:

  • Union-related issues – Issues including facility challenges, leadership development, recruitment initiatives, and membership inquiries
  • Employer-related issues – Bullying at work, policy disputes, scheduling conflicts, and unfair labour practices
  • Other concerns – Industry regulations, social planning, political issues impacting members, and economic trends

Union leaders can obtain important insight into persistent issues and take proactive steps to remedy them by keeping an orderly repository of issues.

How It Works:

  • Keep detailed records of every issue, including the parties impacted and any preliminary resolutions
  • Attach notes and supporting documentation to maintain a thorough historical record
  • Link related topics, complaints, or grievances for a comprehensive overview of ongoing problems
  • Convert an issue into a formal complaint or grievance when additional action is needed

With the help of this structured tracking system, unions can recognize patterns, pinpoint important issues, and create more effective long-term plans to support their members.

Seamless Handling of Complaints and Grievances

Formal action is necessary for certain workplace issues. Union Powered ensures that every matter is appropriately documented and resolved by handling complaints and grievances with accuracy, efficiency, and transparency.

Build stronger connections between members

  • Individual, policy, or union grievances can be filed and managed with ease
  • Tailor grievance and complaint forms to your local’s requirements and collective bargaining agreement
  • With only one click, turn complaints into grievances while maintaining all historical data

Guided Grievance Process

Union Powered guides you through each step, reducing errors mistakes and guaranteeing compliance to union procedures:

  • Advance, pause, dismiss, or escalate grievances in accordance with union agreements and policies
  • Place a grievance on hold while you wait for it to be resolved
  • Easily move grievances to arbitration while maintaining the integrity of all pertinent data
  • Automate deadlines and reminders to ensure nothing is overlooked

Eliminate Common Errors and Improve Efficiency

Managing grievances manually can be overwhelming and may result in miscommunication, misplaced documents, and missed deadlines. Union Powered streamlines the procedure by making sure that:

  • All required paperwork is kept in one location, eliminating the need for lost or missing files
  • Simple, easy-to-use templates help eliminate common mistakes, reducing the risk of incomplete or inaccurate filings
  • Clear collaboration tools enable several representatives to manage cases simultaneously, providing a seamless transfer between union reps

Unions can concentrate on providing fair and timely resolutions to workplace issues by reducing administrative burdens.

A Smarter Way to Protect Member Rights

Union Powered’s Issues, Complaints, and Grievances feature provides your union with the tools and resources it needs to efficiently manage workplace issues, streamline resolution procedures, and guarantee fair and equitable results for members. Our approach streamlines monitoring and tracking, escalation, and resolution for any issue, regardless of its complexity, freeing up union leaders to concentrate on advocacy, justice, and fairness.

  • Stop losing track of member concerns
  • Ensure grievances are handled and resolved efficiently and in compliance with agreements
  • Protect your union and its members with a structured, foolproof process

Ready to see Union Powered in action? To find out how we can make it easier for you to manage issues, complaints, and grievances with ease, schedule a demo today.